Sunshine Cleaners - 400 Grand Avenue, Lake Villa

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Reviews about Sunshine Cleaners

• Shelia Banks
  ★ ☆ ☆ ☆ ☆
  Totally unhappy with this cleaner. I left three pieces with them. One was to be dry cleaned and two pieces required alterations. I was given a price of $72.00 and asked to return on May 1st. When that time came to pick it up I was told to return in a week. I told the owner I would be going out of town and needed to pick up the items before leaving. I was then told to pick up the items on May 4th. She gave me the dry cleaned dress after I insisted due to her wanting me to pick all pieces at once. When the 4th came the items were not ready. We gave them more time. I returned the next day and I was shocked. The price had gone from $72.00 to $132.00 because according to the owner I was given the wrong price. I explained this was poor customer service especially after given one price and returning three times to pick up the items. Finally, she gave the price of $115.00. Still not happy, I paid. When I spoke to my husband, he revealed she had given him the same song and dance charging him almost double on one of his cleaning orders as well. Never again, as another reviewer put it. I would give the business a "0" if it was on the scale.
• Robert Kuhlman
  ★ ☆ ☆ ☆ ☆
  Gave them a $500 silk bedspread to gently dry clean. They completely ruined the spread and made excuses for their extremely poor work it was so bad we left it there because it was unusable, they were not even bothered that they ruined my item. NEVER leave anything of value there! I have to give one star because Zero stars is not offered. Big deal I got my $23,00 back and a spread that could never be used again!!!

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